WestCord Academy
Develop your talents
At WestCord Hotels, you’ll have the opportunity to further develop your talents and skills. We believe in the potential of our colleagues and provide a supportive environment where you can grow and excel. With a wide range of training and development opportunities, including internal and external courses as well as personal coaching and mentoring, we help you achieve your professional goals. Join our family and discover how you can truly flourish at WestCord while contributing to unforgettable experiences for our guests and working in a culture that values quality, sustainability, and innovation.
Embark on Your Adventure Welcome Training
At WestCord Hotels, we place great value on giving all our new colleagues a warm welcome and a strong start. Our welcome training is a mandatory and valuable development opportunity where you will get to know the organization, your colleagues, and your own hotel better. During this training, you will receive detailed information about the history and values of WestCord Hotels and be introduced to our unique company culture. You will also have the chance to meet your new colleagues and discover the ins and outs of your specific hotel. This training lays the foundation for a successful career at WestCord, helping you feel supported and part of our family from day one.
Innovative Learning with the Oneteam App
At WestCord Hotels, we focus on modern technologies to support the development of our colleagues. Our app, Oneteam, serves as a communication platform and offers a wide range of e-learning courses. With Oneteam, you have access to training materials anytime and anywhere, allowing you to learn at your own pace and on your own schedule. This tool helps you expand your knowledge, improve your skills, and stay up to date with the latest news within our organization. Whether it’s hospitality, product knowledge, or leadership, Oneteam provides all the resources you need to stay inspired.
Mentor Training
Do you want to share your knowledge and experience with new colleagues? Then the Mentor Training is for you. As a mentor, you play a crucial role in training and guiding new employees and interns. During this training, you will learn effective coaching and mentoring techniques, enabling you to help others reach their full potential.
Develop yourself with our talent programs
At WestCord Hotels, we offer ambitious supervisors and managers a unique six-month program designed to prepare you for the next step in your career. This program covers essential topics such as HR, procurement, IT, mental health, leadership, and personal development. Through five training days and homework assignments, you will gain the knowledge and skills needed to grow successfully within our organization. The program provides an opportunity to strengthen your leadership abilities, expand your network within the company, and further develop yourself in a supportive and inspiring environment.
Department Days
At WestCord Hotels, we believe in the power of collaboration and continuous development. That’s why we organize special management days for our leaders and managers from all departments across our hotels. These days are designed to share knowledge, exchange experiences, and grow together. In addition to the management days, we also have knowledge days. You can read more about those below!
Knowledge Days
At WestCord Hotels, we believe in the power of collaboration and continuous development. That’s why we organize special (management) team days for leaders and managers from all departments across our hotels. We also like to involve colleagues who may play a crucial role in the future within the respective departments and hotels. These days are designed to share knowledge, exchange experiences, and grow together, but above all, to get to know each other in an informal setting.
Balance and Well-being at WestCord Hotels
At WestCord Hotels, we care about the well-being of our colleagues. That’s why we offer various mindfulness training sessions to help you maintain both mental and physical balance. Once or twice a year, we organize a special month called Mindful Mondays, where you can participate in workshops such as yoga, breathing techniques, stress management, sleep improvement, and nutrition. These sessions are designed to support you in finding calm and focus, both at work and in your personal life. Through these trainings, we aim to contribute to your overall well-being and ensure that you feel happy and healthy in your role at WestCord Hotels.
Emergency Response Training (ERT)
At WestCord Hotels, safety always comes first. That’s why we offer all our colleagues the opportunity to participate in comprehensive emergency response training (BHV). This training is essential for learning how to act quickly and effectively in emergency situations. You will gain the knowledge and skills needed to respond appropriately to various situations, such as fire, evacuations, and providing first aid. The training is conducted in collaboration with Novisafe.
Social Hygiëne
In the hospitality sector, it is important to know how to create a safe and responsible environment, especially when it comes to serving alcohol. The Social Hygiene training provides insight into relevant laws and regulations and teaches you how to contribute to a safe and welcoming atmosphere for both guests and colleagues.
At WestCord Hotels, we offer this and other training programs to ensure our employees are always well-prepared and professional in their roles. Your growth and safety are our top priorities!
Other training programs at WestCord Hotels
At WestCord Hotels, we believe in continuous growth and development. In addition to our regular training programs, we also offer a variety of other courses designed to support our employees in their professional and personal growth. Whether it’s mindfulness workshops, leadership training, emergency response (BHV), or mentor courses, we aim to create an inspiring environment where our team members can thrive and excel.