Front Office Employee

You ensure that our guests feel welcome and seen in our hotel. It is of course paramount that no day is the same at the reception. You will work in a dynamic environment, where our guests are central to the hotel and where your range of duties is extremely varied. You are the first point of contact for our guests and ensure that they are received with a radiant smile. Making a guest feel welcome is piece of cake for you! You do this when you check in the guests. But that is not everything! We want to continue to surprise our guests, for example by calling their room to ask if everything is okay. By giving each guest a personal touch, you ensure a unique experience!

Are you the ambassador of our city and our hotel? Are you curious about the story behind the guest and do you provide a super nice check-in? We can make a difference together!

Are you ready to embark on a new adventure?

 

What makes you the perfect colleague?

  • You are able to make genuine contact with the guest.
  • You are creative and think in possibilities.
  • You are a strong communicator, both by phone and by e-mail and face-to-face
  • You have a sense of humor and enjoy your work.
  • MBO work and thinking level.
  • Changing shifts, working day and evening on weekends and public holidays is no problem for you.
  • Ready to work in a hotel where we work together efficiently.
  • Command of the Dutch and English language; if you master a third language, we like that.

 

What has WestCord Hotels to offer?

  • Growth possibilities: Working at a growing hotel chain, where you can constantly develop yourself.
  • Reliability: Salary is always on time according to the standards of the Collective labour agreement. Next to that, you build up holiday hours and holiday pay.
  • 30/30 Member: Next to the salary, WestCord Hotels offers more enjoyable things for all the members: €30,- per overnight stay at all the WestCord Hotels // 30% discount at WestCord products // travel allowance // internal trainings from our own Hospitality trainer // bonus when you put forward a new colleague // every year a big staff party at a nice location.
  • Referral bonus: €250,- net bonus when you put forward a new colleague!
  • Daily joint lunch and dinner, good coffee and a lot of fruit. A good time to catch up with your colleagues.
  • Good arrangements for survivor’s- and retirement pension.
  • Do you have the WestCord DNA?! Our goal is to make you feel ‘part of the family’!

About WestCord Hotels:

WestCord Hotels is a Dutch family company that has existed for over 50 years. The company has grown from the first hotel, Hotel de Wadden on Vlieland. Nowadays, the chain has 16 hotels, spread all over the Netherlands. Including a few iconic hotels, such as Hotel New York Rotterdam, the ss Rotterdam and Hotel Jakarta Amsterdam. We are only satisfied when we have satisfied guests and everything is focused on that! Committed, sincere, intimate and tough. That is what WestCord Hotels stands for.

Will you become our new colleague? Leave your details below, then we will contact you as soon as possible. Or apply via Whatsapp 0611746425 (then please specify the position you are applying for).